Privacy Policy

1. Introduction and Scope

This Privacy Policy describes how JNVD Consultants LLC collects, uses, stores and protects information when you visit our website at jnvdconsultants.lol, contact us, engage us for a consulting engagement, or otherwise interact with our firm. JNVD Consultants LLC is a management consulting and computer systems design practice, and we developed this policy to explain our practices in plain language. It was prepared by the developer named JNVD Consultants, the firm that operates this website.

We believe that a firm asking founders to place their operating numbers on a table should be equally transparent about how it handles personal information. This policy applies to information that identifies or could reasonably be linked to an individual person, which we call personal information throughout this document. It does not apply to information that has been aggregated or de-identified so that it can no longer be linked to any person.

By using our website or engaging our services, you acknowledge that you have read and understood this policy. If you do not agree with the practices described here, you should not use the website or provide personal information to us. This policy covers only our own website and services. It does not cover any third party website or service that you may reach through a link from our site.

Our registered address is 1309 Coffeen Ave Ste 1200, Sheridan - 82801-5777, United States (US). You may reach our privacy contact at any time by writing to service@jnvdconsultants.lol or by calling +17126247443.

2. Who We Are

JNVD Consultants LLC is a limited liability company organized under the laws of the State of Wyoming with its principal office at 1309 Coffeen Ave Ste 1200, Sheridan - 82801-5777, United States (US). We provide management consulting, operating strategy and computer systems design services to small manufacturers, clinics, family firms and other organizations, primarily across the Mountain West region of the United States.

For the purposes of applicable data protection law, JNVD Consultants LLC is the controller of the personal information described in this policy. As controller, we determine the purposes for which personal information is processed and the means by which it is processed. When we engage a vendor to perform a task on our behalf, such as hosting our website or delivering our email, that vendor generally acts as a processor and is bound to handle personal information only on our instructions.

Some of the personal information we handle relates to clients, prospective clients and their representatives, such as owners, managers, controllers and operational staff. Some relates to website visitors who request information or submit a contact form. Some relates to vendors and professional advisers with whom we work. This policy is written to cover all of those groups.

3. Information We Collect

The categories of personal information we may collect depend on how you interact with us. We do not collect more than we need for the purpose at hand, and we avoid collecting sensitive categories of information unless a specific engagement genuinely requires it and we have a lawful basis to do so.

Contact and identity information

When you submit a contact request we may collect your name, email address, telephone number, company name, job title and the content of your message. When you call us we may record the phone number you called from and any details you choose to share during the conversation.

Engagement and business information

When you engage us, we may collect business information about your organization, including financial data, cost structures, staffing information, operational processes, supplier arrangements and details about the systems and software you use. This information frequently includes the names and work contact details of your employees and contractors.

Website and technical information

When you visit our website, our hosting provider may automatically record technical information such as the internet protocol address associated with your connection, the type of browser and device you use, the pages you view, the time and duration of your visit and the referring page that led you to us. We use this information in aggregate to keep the site working and to understand which content is read.

Communication records

We may keep a record of correspondence with you, including emails, letters, call notes, meeting summaries and decision records produced during an engagement. These records help us maintain continuity, meet professional obligations and resolve any question that arises later.

4. How We Collect Information

We collect personal information in several ways. You provide much of it directly when you complete our contact form, send us an email, call our office or participate in an engagement. We collect other information automatically as you use our website, and we receive some information from third parties.

Information you give us directly

Direct interactions are the main source of personal information. When you fill in the contact form on our website, we receive the fields you complete. When you write to service@jnvdconsultants.lol we receive your message and any attachments. When you speak with us on the phone we may take notes.

Information collected automatically

Our website and its hosting infrastructure may record technical data as described above. This data is generated by the ordinary operation of web servers and is used for security, reliability and basic traffic measurement. We do not attempt to identify individual visitors from this data except where necessary to investigate a security incident.

Information from third parties

We may receive limited information from referral sources, professional advisers, public registers and publicly available business databases. For example, a colleague may introduce you to us by email, or we may review public company records before an engagement. We handle such information in accordance with this policy.

5. Why We Use Information

We use personal information for the purposes for which it was provided and for closely related purposes that you would reasonably expect. Our uses include the following.

• To respond to your enquiries and schedule reconnaissance calls and engagement weeks.
• To deliver the consulting, operating strategy and systems design services you request.
• To prepare route maps, costing tables, staffing models and decision records during an engagement.
• To manage our business relationship with you, including billing, invoicing and account administration.
• To operate, maintain, secure and improve our website and its content.
• To communicate with you about engagements, appointments and reviews you have requested.
• To send updates about our services where you have asked to receive them or where the law allows.
• To comply with legal, tax, accounting and regulatory obligations that apply to our firm.
• To establish, exercise or defend legal claims and to prevent fraud or misuse of our services.

We do not use personal information for automated decision making that produces legal or similarly significant effects. We do not sell personal information, and we do not trade it for advertising.

6. Legal Bases for Processing

Where data protection law requires a legal basis for processing, we rely on one or more of the following. We rely on your consent when you choose to submit a contact form, subscribe to updates or otherwise agree to a specific use. You may withdraw consent at any time, and withdrawal does not affect processing carried out before withdrawal.

We rely on the performance of a contract when processing is necessary to enter into or carry out an engagement with you, including preparing proposals, delivering services and issuing invoices. We rely on our legitimate interests when processing supports the running of our firm in ways that are not overridden by your rights, such as securing our website, understanding traffic patterns and maintaining professional records.

We rely on legal obligation when processing is necessary to comply with tax, accounting, anti-fraud or other laws that apply to us. We may rely on vital interests in the rare circumstance where processing is necessary to protect life or physical safety. Where we rely on legitimate interests, we have assessed that the processing is proportionate and that suitable safeguards are in place.

7. Cookies and Similar Technologies

Our website is designed to be light. We do not use cookies for advertising or cross-site tracking. We may use a small number of strictly necessary cookies or similar storage mechanisms where they are required for the site to function correctly, such as remembering a navigation preference during your visit.

Our hosting infrastructure may log technical data as described earlier. Those logs are generated by the server rather than by a tracking cookie placed in your browser. If we adopt any additional measurement technology in the future, we will update this policy and, where required, seek your consent before doing so.

Most browsers allow you to control cookies through their settings. You can usually configure your browser to refuse cookies, delete existing cookies and notify you when a cookie is set. Blocking strictly necessary cookies may affect the operation of our website, but it will not prevent you from reading our content.

8. How We Share Information

We do not sell personal information. We share it only in the limited circumstances described below, and we limit each disclosure to what is necessary for the purpose.

With your direction

We share information with third parties when you ask us to do so. For example, we may share a route summary with your lender or a staffing model with your accountant at your request.

With service providers

We share information with vendors who help us operate, such as website hosting providers, email providers, accountants and legal advisers. These providers are bound by contract to use the information only for the services they provide to us.

For legal reasons

We may disclose information where we believe in good faith that disclosure is required by law, regulation or legal process, or where it is necessary to protect the rights, property or safety of our firm, our clients or the public.

In a business transaction

If our firm is involved in a merger, acquisition, reorganization or sale of assets, personal information may be transferred as part of that transaction. We will take reasonable steps to ensure that any successor handles the information consistently with this policy.

9. Service Providers and Processors

Like most small firms, we rely on a small set of service providers to operate. These may include a web hosting provider that serves this website, an email provider that carries messages sent to service@jnvdconsultants.lol, a telephony provider that handles calls to +17126247443, and professional advisers such as accountants and lawyers.

When a service provider processes personal information on our behalf, we take reasonable steps to ensure that it is subject to appropriate confidentiality and security obligations. We select providers that offer sound security practices and we limit the information we share with them to what the service requires.

We remain responsible for personal information that we transfer to processors for processing on our behalf. If you have a question about a particular provider, you may contact us at service@jnvdconsultants.lol and we will explain what we can.

10. Data Retention

We keep personal information only for as long as it is needed for the purpose for which it was collected, or for as long as the law requires. Retention periods vary according to the type of information and the context in which we hold it.

• Contact enquiries that do not lead to an engagement are generally kept for up to twenty-four months so we can follow up appropriately.
• Engagement records, including route maps, costing tables, staffing models and decision records, are generally kept for the duration of the client relationship and for several years afterward to support continuity and professional obligations.
• Financial and tax records are kept for the periods required by applicable tax and accounting law.
• Website server logs are kept for a short period sufficient to maintain security and diagnose faults.

When a retention period ends, we securely delete or de-identify the information. Where deletion is not immediately possible because information is held in backups, we isolate the information and delete it as soon as the backup cycle permits.

11. How We Protect Information

We take the protection of personal information seriously and have put in place administrative, technical and physical safeguards that are appropriate to the sensitivity of the information we hold. These safeguards include access controls that limit information to those who need it, the use of reputable providers with encrypted transport, and the maintenance of backups.

Our internal practices include limiting the number of people who can access client records, requiring confidentiality of our personnel and contractors, and reviewing our arrangements with providers from time to time. We train ourselves to recognize common threats such as phishing and to handle client information carefully.

No method of transmission over the internet and no method of electronic storage is perfectly secure. While we work to protect personal information, we cannot guarantee absolute security. If we become aware of a breach that affects your personal information and that requires notification under applicable law, we will notify you and the relevant authorities as required.

12. International Data Transfers

JNVD Consultants LLC operates in the United States, and the information we collect is generally stored and processed in the United States. Some of our service providers may store or process information in other countries. Where personal information is transferred across borders, we take reasonable steps to ensure that it remains protected.

If you are located outside the United States and choose to contact us, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country. We handle such information in accordance with this policy and applicable law.

Where required, we put contractual safeguards in place with providers who process information across borders, so that the information continues to receive an appropriate level of protection wherever it travels.

13. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information. We honor these rights in accordance with applicable law, and we do not discriminate against anyone who chooses to exercise them.

• The right to know what personal information we hold about you and how we use it.
• The right to request a copy of the personal information we hold about you.
• The right to request correction of information that is inaccurate or incomplete.
• The right to request deletion of information that we no longer need to keep.
• The right to request that we restrict certain processing in defined circumstances.
• The right to object to processing based on legitimate interests in defined circumstances.
• The right to withdraw consent where processing is based on consent.
• The right to request portability of information you provided to us in a usable format.

These rights are not absolute. For example, we may need to retain information to comply with a legal obligation or to establish, exercise or defend a legal claim. Where we decline a request, we will explain the reason.

14. How to Exercise Your Rights

To exercise any of the rights described above, contact us at service@jnvdconsultants.lol or call +17126247443. Please tell us what you are asking for and provide enough information for us to identify you and the information concerned. We may ask for proof of identity to protect against unauthorized disclosure.

We will respond within the time required by applicable law, which is generally thirty days and may be extended where the request is complex. There is no charge for a reasonable request, although we may charge a fee where the law permits and where a request is manifestly unfounded or excessive.

If you are not satisfied with our response, you may have the right to lodge a complaint with the supervisory authority in your jurisdiction. We would appreciate the chance to resolve your concern directly first, so please contact us before escalating.

15. Privacy for Children

Our website and services are intended for businesses and their representatives. They are not directed to children under the age of thirteen, and we do not knowingly collect personal information from children. If you are under thirteen, please do not send us personal information.

If we learn that we have collected personal information from a child under thirteen without appropriate consent, we will delete it promptly. If you believe that a child has provided information to us, please contact service@jnvdconsultants.lol and we will act on your notice.

A parent or guardian who wishes to review, correct or delete information that a child has provided may contact us using the details in this policy. We will take reasonable steps to verify the relationship before acting on such a request.

16. Marketing Communications

We may occasionally send updates about our services, engagement availability or field notes to people who have asked to receive them or who have an existing relationship with us where the law permits. We keep these communications brief and relevant, and we do not sell or rent contact lists.

Every marketing message we send includes a simple way to opt out. You may also contact us at service@jnvdconsultants.lol at any time and ask to be removed from our update list. Once you opt out, we will stop sending you marketing communications, although we may still contact you about an active engagement or a legal matter.

Where the law requires prior consent for electronic marketing, we will seek that consent before sending. Where the law permits us to rely on an existing relationship, we will still honor any objection you raise.

17. Third Party Links and Services

Our website may contain links to third party websites, documents or services that we do not control. This policy does not apply to those third parties, and we are not responsible for their privacy practices or content. We encourage you to read the privacy notice of any site you visit.

If you follow a link from our site to a third party service, that service may collect information about you under its own terms. We cannot control what it does with that information. Any link we provide does not imply endorsement of the third party practices.

If you believe that a link on our site leads to harmful or misleading content, please tell us at service@jnvdconsultants.lol and we will review it promptly.

18. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will update the effective date at the top of this page and, where appropriate, provide a more prominent notice.

We encourage you to review this page periodically so that you remain aware of how we protect personal information. Your continued use of our website or services after an update takes effect indicates that you accept the revised policy.

The version of this policy that applies to a particular engagement is the version in effect at the time the engagement is agreed, unless a later version is required by law or by agreement between us.

19. How to Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or believe that we have handled your information incorrectly, please contact us. We take every concern seriously and will work to resolve it.

We aim to acknowledge privacy enquiries promptly and to provide a substantive response within the time required by applicable law. Thank you for taking the time to read this policy and for trusting JNVD Consultants LLC with your information.